官方KB:https://support.citrix.com/article/CTX133153
This article contains information on XenDesktop 5 (SP1) Broker Event Log Messages.
It is important to note that event log messages can be added to the product during the lifetime of the product. What follows here is a list of available event log messages for the XenDesktop 5 Service Pack 1 Broker (Cork build 5.1.0.21).
Note that these event messages are posted to the Application Event Log on the Broker machine, with an event Source of ‘Citrix Broker Service’.
Id | 500 |
Name | CdsEventControllerStarting |
Severity | Informational |
Groups | ServiceStatus |
Text | The Citrix Broker Service is starting. |
Comment | Once the Controller is Starting |
Arguments |
Id | 501 | ||
Name | CdsEventControllerCannotStartException | ||
Severity | Error | ||
Groups | |||
Text | The Citrix Broker Service failed to start.
If this problem persists, reinstall the Citrix XenDesktop Controller. See Citrix Knowledge Base article CTX126990.
Error details:\n Exception ‘%1’ of type ‘%2’. |
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Comment | When the Controller fails to start | ||
Arguments | Position Name Type Comment | ||
%1 message string exception message | |||
%2 type Type exception type |
Id | 502 | |||||
Name | CdsEventControllerStartupException | |||||
Severity | Warning | |||||
Groups | GeneralStartupError | |||||
Text | The Citrix Broker Service failed to initialize. The service will attempt to initialize again in approximately %1 minute(s). See Citrix Knowledge Base article CTX126990.
Error details:\n Exception ‘%2’ of type ‘%3’. |
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Comment | When the Controller encounters an exception on start up | |||||
Arguments | Position Name Type Comment | |||||
%1 |
estimateRetryInMinutes |
int |
time until the next initiation retry | |||
%2 | message | string | exception message | |||
%3 | type | Type | exception type |
Id | 503 |
Name | CdsEventControllerThrottleStartupException |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service failed to initialize again.
A previously detected problem still exists. To avoid excessive event logging, the service is suppressing related messages (event ID 502) until the problem is resolved. Initialization attempts will continue.
Error details:\n Exception ‘%1’ of type ‘%2’. |
Comment | About to suppress message 502 for the first time |
Arguments |
Id | 504 | |||||
Name | CdsEventControllerDatabaseStartupException | |||||
Severity | Warning | |||||
Groups | DatabaseStartup | |||||
Text | The Citrix Broker Service failed to establish communication with the XenDesktop database.
Please ensure that the XenDesktop database is configured and running and the database instance is reachable by this machine.
Error details:\n Exception ‘%1’ of type ‘%2’. |
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Comment | When the Controller encounters an exception while attempting to contact the database server | |||||
Arguments | Position Name Type Comment | |||||
%1 | message | string | exception message | |||
%2 | type | Type | exception type |
Id | 505 |
Name | CdsEventControllerDatabaseStartupOk |
Severity | Informational |
Groups | DatabaseStartup |
Text | The Citrix Broker Service successfully contacted the database server. |
Comment | When the database server was successfully contacted |
Arguments |
Id | 506 |
Name | CdsEventControllerStarted |
Severity | Informational |
Groups | ServiceStatus |
Text | The Citrix Broker Service started successfully. |
Comment | Controller completed start-up sequence. |
Arguments |
Id | 507 |
Name | CdsEventControllerStopping |
Severity | Informational |
Groups | ServiceStatus |
Text | The Citrix Broker Service is shutting down. |
Comment | Controller Stopping. |
Arguments |
Id | 508 |
Name | CdsEventControllerStopped |
Severity | Informational |
Groups | ServiceStatus |
Text | The Citrix Broker Service shut down successfully. |
Comment | Controller Stopped. |
Arguments |
Id | 509 |
Name | CdsEventControllerSdkStarted |
Severity | Informational |
Groups | ServiceStatus |
Text | The Citrix Broker Service SDK support started. |
Comment | Broker SDK WCF service started. |
Arguments |
Id | 1000 | |||||
Name | CdsEventControllerWrongUserAccount | |||||
Severity | Error | |||||
Groups | ServiceStatus | |||||
Text | The Citrix Broker Service is configured to run as the invalid user identity ‘%1’. To function correctly, the Citrix Broker Service must run as the Network Service user. The service is stopping.
Use the Services control panel to set the Log On identity for the Citrix Broker Service to Network Service. |
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Comment | When the controller detected it is not running as Network Service | |||||
Arguments | Position Name Type Comment | |||||
%1 |
currentIdentity |
string |
the name of the account being used to run the controller | |||
Id | 1001 | ||
Name | CdsEventBrokerCannotStartException | ||
Severity | Error | ||
Groups | |||
Text | The Citrix Broker Service broker component failed to start.
If this problem persists, reinstall the Citrix XenDesktop Controller. See Citrix Knowledge Base article CTX126990.
Error details:\n Exception ‘%1’ of type ‘%2’. |
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Comment | When the Broker Component fails to start | ||
Arguments | Position Name Type Comment | ||
%1 message string exception message | |||
%2 type Type exception type |
Id | 1002 |
Name | CdsEventBrokerReadyToAcceptConnection |
Severity | Informational |
Groups | ServiceStatus |
Text | The Citrix Broker Service is ready to accept connections from virtual machines. |
Comment | Controller Ready to accept Connections. |
Arguments |
Id | 1003 | |||||
Name | CdsEventBrokerStartupException | |||||
Severity | Warning | |||||
Groups | GeneralStartupError | |||||
Text | The Citrix Broker Service broker component failed to initialize. The component will attempt to initialize again in approximately
%1 minute(s).
Error details:\n Exception ‘%2’ of type ‘%3’. |
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Comment | When the Broker Component encounters an exception on start up | |||||
Arguments | Position Name Type Comment | |||||
%1 |
estimateRetryInMinutes |
int |
time until the next initiation retry | |||
%2 | message | string | exception message | |||
%3 | type | Type | exception type |
Id | 1004 |
Name | CdsEventBrokerThrottleStartupException |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service broker component failed to initialize again.
A previously detected failure still exists. To avoid excessive event logging, the service is suppressing related messages (event ID 1003) until the problem is resolved. Initialization attempts will continue.
Error details:\n Exception ‘%1’ of type ‘%2’. |
Comment | About to suppress message 1003 for the first time |
Arguments |
Id | 1005 | ||
Name | CdsEventBrokerDatabaseFail | ||
Severity | Error | ||
Groups | DatabaseStartUp | ||
Text | The Citrix Broker Service failed to connect to the XenDesktop database.
Please check that the database is configured correctly. Error details:\n Exception ‘%1’ of type ‘%2’. |
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Comment | Failed to connect to the broker database | ||
Arguments | Position Name Type Comment | ||
%1 message string Exception message | |||
%2 type Type Exception type |
Id | 1006 |
Name | CdsEventBrokerBaseOuNullOrEmpty |
Severity | Error |
Groups | OU |
Text | The Citrix Broker Service cannot obtain the site Organizational Unit (OU) identifier from the XenDesktop database. The OU identifier is used to find the site OU object in the Active Directory tree.
Please run the Set-ADControllerDiscovery PowerShell script to configure the OU identifier in Active Directory. |
Comment | When there is no GUID stored in the database |
Arguments |
Id | 1007 | |||||
Name | CdsEventBrokerBadOu | |||||
Severity | Error | |||||
Groups | OU | |||||
Text | The Citrix Broker Service encountered a problem with Active Directory. The site Organizational Unit (OU) identifier might be incorrect or communication with the Active Directory Domain Controller might be experiencing problems.
Please run the Set-ADControllerDiscovery PowerShell script to reconfigure the OU identifier in Active Directory.
Error details:\n Exception ‘%1’ of type ‘%2’. |
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Comment | When the GUID stored in the database isn’t a valid AD object or failed to contact AD | |||||
Arguments | Position Name Type Comment | |||||
%1 | message | string | Exception message | |||
%2 | type | Type | Exception type |
Id | 1008 | |||||
Name | CdsEventBrokerBaseOuInvalidStructure | |||||
Severity | Error | |||||
Groups | OU | |||||
Text | The Citrix Broker Service found a problem with the structure of the site Organizational Unit (OU) in Active Directory.
Please run the Set-ADControllerDiscovery PowerShell script to re-configure the site OU in Active Directory.
Error details:\n Exception ‘%1’ of type ‘%2’. |
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Comment | The OU doesn’t have the expected structure of objects within it. | |||||
Arguments | Position Name Type Comment | |||||
%1 | message | string | Exception message | |||
%2 | type | Type | Exception type |
Id | 1009 | ||
Name | CdsEventBrokerGoodOu | ||
Severity | Informational | ||
Groups | OU | ||
Text | The Citrix Broker Service found the site Organizational Unit ‘%1’; its identifier is ‘%2’. | ||
Comment | Base OU was determined and verified to have the correct structure. | ||
Arguments | Position Name Type Comment | ||
%1 ouDN string OU DN | |||
%2 baseOUGuid Guid? GUID of the OU found |
Id | 1010 | |||||
Name | CdsEventBrokerBadWcf | |||||
Severity | Error | |||||
Groups | Wcf | |||||
Text | The Citrix Broker Service failed to initialize the Windows Communication Foundation (WCF) services needed for communication between the controller and virtual machines.
If the problem persists, please reinstall the Citrix XenDesktop Controller. See Citrix Knowledge Base article CTX126990.
Error details:\n Exception ‘%1’ of type ‘%2’. |
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Comment | Failed to start up one or more of the WCF services | |||||
Arguments | Position Name Type Comment | |||||
%1 | message | string | Exception message | |||
%2 | type | Type | Exception type |
Id | 1011 |
Name | CdsEventBrokerGoodWcf |
Severity | Informational |
Groups | Wcf |
Text | The Citrix Broker Service successfully initialized the Windows Communication Foundation (WCF) services required for interaction between this machine and virtual machines. |
Comment | WCF web services started OK. |
Arguments |
Id | 1012 | |||||
Name | CdsEventBrokerBadScpPublish | |||||
Severity | Error | |||||
Groups | PublishScp | |||||
Text | The Citrix Broker Service failed to write service information to Active Directory.
Please run the Set-ADControllerDiscovery PowerShell script again. If the problem persists, see Citrix Knowledge Base article CTX126990.
Error details:\n Exception ‘%1’ of type ‘%2’. |
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Comment | Failed to update the controller SCP with the registration service endpoint point information | |||||
Arguments | Position Name Type Comment | |||||
%1 | message | string | Exception message | |||
%2 | type | Type | Exception type |
Id | 1013 |
Name | CdsEventBrokerGoodScpPublish |
Severity | Informational |
Groups | PublishScp |
Text | The Citrix Broker Service successfully wrote service information to Active Directory. |
Comment | Controller’s registrar SCP has been updated. |
Arguments |
Id | 1014 | ||
Name | CdsEventBrokerGetSiteDynamicDataFailure | ||
Severity | Error | ||
Groups | DatabaseStartUp | ||
Text | The Citrix Broker Service failed to read some configuration settings from the database. Check that the database is configured correctly.
Error details:\n Exception ‘%1’ of type ‘%2’. |
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Comment | Failed to connect get site dynamic data. | ||
Arguments | Position Name Type Comment | ||
%1 message string Exception message | |||
%2 type Type Exception type |
Id | 1030 | |||||
Name | CdsEventRegistrarWorkerSpnNotFound | |||||
Severity | Warning | |||||
Groups | PerWorkerNameResolution, WorkerSpn | |||||
Text | The Citrix Broker Service detected that properties for virtual machine ‘%1’ are incomplete.
Please remove and re-add the virtual machine in Active Directory or, if this is not possible because the machine was provisioned automatically, update the provisioning settings. See Citrix Knowledge Base article CTX126992.
Error details:\n The ‘servicePrincipalName’ property is missing or incorrect. |
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Comment | Virtual Desktop Machine SPN Not found | |||||
Arguments | Position Name Type Comment | |||||
%1 | friendlyName | string | Virtual Desktop Machine Name | |||
Id | 1031 |
Name | CdsEventRegistrarThrottleWorkerSpnNotFound |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service detected that several virtual machines have incomplete information in Active Directory.
To avoid excessive event logging, the service is suppressing related messages (event ID 1030) until the problem is resolved. |
Comment | When event 1030 has been logged repeatedly for multiple VDAs within a defined period of time. |
Arguments |
Id | 1032 |
Name | CdsEventRegistrarRemoveThrottleWorkerSpnNotFound |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service successfully obtained all required information from Active Directory for the virtual machines registered with this server. The service is no longer suppressing related messages (event ID 1030). |
Comment | When no event 1030 has been detected within a defined period of time. |
Arguments |
Id | 1033 | |||||
Name | CdsEventRegistrarBadWorkerDnsResolve | |||||
Severity | Warning | |||||
Groups | PerWorkerNameResolution, WorkerDnsResolution | |||||
Text | The Citrix Broker Service detected that DNS failed to resolve the address for virtual machine ‘%1’. The service is falling back to NetBIOS name ‘%2’.
Please repair your DNS settings to ensure that the virtual machine has a correct entry. |
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Comment | Cannot resolve Virtual Desktop Machine in DNS | |||||
Arguments | Position Name Type Comment | |||||
%1 | friendlyName | string | Virtual Desktop Machine Name. | |||
%2 | resolvedName | string | NetBIOS name for Virtual Desktop Machine |
Id | 1034 |
Name | CdsEventRegistrarThrottleDnsResolveFailure |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service detected that DNS failed to resolve the addresses for several virtual machines.
To avoid excessive event logging, the service is suppressing related messages (event ID 1033) until the problem is resolved. |
Comment | When event 1033 has been logged repeatedly for multiple VDAs within a defined period of time |
Arguments |
Id | 1035 |
Name | CdsEventRegistrarRemoveThrottleDnsResolveFailure |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service successfully obtained addresses from DNS for all virtual machines registered with this server. It is no longer suppressing related messages (event ID 1033). |
Comment | When no event 1033 has been detected within a defined period of time. |
Arguments |
Id | 1036 | |||||
Name | CdsEventRegistrarBadWorkerNetbiosResolve | |||||
Severity | Warning | |||||
Groups | PerWorkerNameResolution, WorkerDnsResolution | |||||
Text | The Citrix Broker Service failed to find an address for the virtual machine with a DNS name of ‘%1’ and a NetBIOS name of ‘%2’. The service rejected this machine’s registration.
Please repair the DNS and WINS entries for this virtual machine. See Citrix Knowledge Base article CTX126992. |
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Comment | Cannot resolve NetBIOS name of Virtual Desktop Machine | |||||
Arguments | Position Name Type Comment | |||||
%1 | friendlyName | string | DNS name of worker | |||
%2 | resolvedName | string | VDA machine’s SAM account name |
Id | 1037 |
Name | CdsEventRegistrarThrottleBadWorkerNetbiosResolve |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service failed to find addresses for several virtual machines.
To avoid excessive event logging, the service is suppressing related messages (event ID 1036) until the problem is resolved. |
Comment | When event 1036 has been logged repeatedly for multiple VDAs within a defined period of time |
Arguments |
Id | 1038 |
Name | CdsEventRegistrarRemoveThrottleBadWorkerNetbiosResolve |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service successfully resolved addresses for virtual machines registered with this server. It is no longer suppressing related messages (event ID 1036). |
Comment | When no event 1036 has been detected within a defined period of time. |
Arguments |
Id | 1039 | |||||
Name | CdsEventRegistrarBadWorkerWcfRequest | |||||
Severity | Warning | |||||
Groups | GeneralWorkerWcf, PerWorkerCommunication | |||||
Text | The Citrix Broker Service failed to contact virtual machine ‘%1’ (IP address %2).
Check that the virtual machine can be contacted from the controller and that any firewall on the virtual machine allows connections from the controller. See Citrix Knowledge Base article CTX126992.
Error details:\n Exception ‘%3’ of type ‘%4’. |
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Comment | When there is an error while sending a WCF request to a Virtual Desktop Machine | |||||
Arguments | Position Name Type Comment | |||||
%1 | friendlyName | string | VDA machine’s DNS name | |||
%2 | ipAddress | string | VDA machine’s IP address | |||
%3 | message | string | Exception message | |||
%4 | type | Type | Exception type |
Id | 1040 |
Name | CdsEventRegistrarThrottleBadWorkerWcfRequest |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service failed to contact several virtual machines.
To avoid excessive event logging, the service is suppressing related messages (event ID 1039) until the problem is resolved. |
Comment | When event 1039 has been logged repeatedly for multiple VDAs within a defined period of time |
Arguments |
Id | 1041 |
Name | CdsEventRegistrarRemoveThrottleBadWorkerWcfRequest |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service successfully communicated with virtual machines registered with this server. It is no longer suppressing related messages (event ID 1039). |
Comment | When no event 1039 has been detected within a defined period of time. |
Arguments |
Id | 1042 | |||||
Name | CdsEventRegistrarUnauthorizedWorker | |||||
Severity | Warning | |||||
Groups | WorkerAuthorization | |||||
Text | The Citrix Broker Service received an unauthorized request from machine ‘%1’, IP address ‘%2’, and denied access by this machine.
If this machine is intended to be a virtual machine in the site, please use Desktop Studio to add it to a desktop group. |
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Comment | Unauthorized Worker Machine. | |||||
Arguments | Position Name Type Comment | |||||
%1 | friendlyName | string | Unauthorized VDA machine’s name. | |||
%2 | ipAddress | string | IP address of VDA machine or ‘unknown’ |
Id | 1043 |
Name | CdsEventRegistrarThrottleUnauthorizedWorker |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service has repeatedly received unauthorized requests from machines.
To avoid excessive event logging, the service is suppressing related messages (event ID 1042) until the problem is resolved. |
Comment | When event 1042 has been logged repeatedly for multiple VDAs within a defined period of time |
Arguments |
Id | 1044 |
Name | CdsEventRegistrarRemoveThrottleUnauthorizedWorker |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service has not received unauthorized requests from machines claiming to be virtual machines in the last %1 minute(s) and is no longer suppressing related messages (event ID 1042). |
Comment | When no event 1042 has been detected within a defined period of time. |
Arguments |
Id | 1045 | |||||
Name | CdsEventRegistrarBadWorkerBaseOuGuid | |||||
Severity | Warning | |||||
Groups | PerWorkerAuthorization, WorkerAuthorization | |||||
Text | The Citrix Broker Service received a communication from machine ‘%1’ through the wrong base Organizational Unit (OU) in Active Directory. If this machine is intended to be a virtual machine in the site, please configure it to use the base OU associated with the site for this controller.
Error details:\n The value supplied was ‘%2’ but the value ‘%3’ was expected. |
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Comment | When a VDA is pointing at an old OU in AD that happens to point to a controller which has been re-incarnated into a new site | |||||
Arguments | Position Name Type Comment | |||||
%1 | friendlyName | string | Machine name | |||
%2 | baseOuValue | string | Supplied Value | |||
%3 | baseOuGuid | string | Expected Value |
Id | 1046 | ||
Name | CdsEventRegistrarBadWorkerRequest | ||
Severity | Warning | ||
Groups | BadRegisterRequest | ||
Text | The Citrix Broker Service received a badly formed registration request from machine ‘%1’ (IP address ‘%2’).
Error details: ‘%3’
Ensure that the Workstation Agent is installed and configured correctly on the machine. |
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Comment | Controller received a null registration request | ||
Arguments | Position Name Type Comment | ||
%1 machineName string Machine name | |||
%2 ipAddress string Machine IP address | |||
%3 message string Error details |
Id | 1047 | |||||
Name | CdsEventRegistrarWorkerVersionIncorrect | |||||
Severity | Warning | |||||
Groups | PerWorkerAgentVersion, WorkerCompatability | |||||
Text | The Citrix Broker Service failed to register machine ‘%1’. The Workstation Agent version on the machine is ‘%2’ but needs to be ‘%3’ or higher.
Ensure that the correct Workstation Agent version is installed on the machine. |
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Comment | Workstation Agent version is incompatible with the broker | |||||
Arguments | Position Name Type Comment | |||||
%1 | machineName | string | Machine name | |||
%2 | agentVersion | string | Machine agent version number | |||
%3 | requiredAgentVersion | int | Required agent version number |
Id | 1048 |
Name | CdsEventRegistrarThrottleWorkerVersionIncorrect |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service failed to register several machines with an incompatible Workstation Agent.
To avoid excessive event logging, the service is suppressing related messages (event ID 1047) until the problem is resolved. |
Comment | When event 1047 has been logged repeatedly for multiple VDAs within a defined period of time |
Arguments |
Id | 1049 |
Name | CdsEventRegistrarRemoveThrottleWorkerVersionIncorrect |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service has not recently received requests from machines with an incompatible Workstation Agent and is no longer suppressing related messages (event ID 1048). |
Comment | When no event 1047 has been detected within a defined period of time. |
Arguments |
Id | 1050 | ||
Name | CdsEventRegistrarLimitReached | ||
Severity | Warning | ||
Groups | RegistrarLimit | ||
Text | The Citrix Broker Service has reached its maximum registration limit of ‘%1’ machines.
This may be deliberate if the controller was configured with a low limit or the site may be reaching capacity. You may need to add more controllers to your site. |
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Comment | When the broker’s registration limit is reached. | ||
Arguments | Position Name Type Comment | ||
%1 maxWorkers int Registration limit |
Id | 1051 | ||
Name | CdsEventRegistrarBadWorkerRequestSid | ||
Severity | Warning | ||
Groups | BadRegisterRequest | ||
Text | The Citrix Broker Service received a registration request from machine ‘%1’ (IP address %2) which contains contradictory identity information. The registration is rejected.
Ensure that the Workstation Agent is installed and configured correctly on the machine. |
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Comment | Registration request SID and machine SID mismatch. | ||
Arguments | Position Name Type Comment | ||
%1 machineName string Machine name | |||
%2 ipAddress string Machine IP address |
Id | 1060 | |||||
Name | CdsEventConfigBadStaticPorticaSettings | |||||
Severity | Warning | |||||
Groups | PerWorkerSettings, WorkerStaticSettings | |||||
Text | The Citrix Broker Service failed to apply settings on the virtual machine ‘%1’.
Check that the virtual machine can be contacted from the controller and that any firewall on the virtual machine allows connections from the controller. See Citrix Knowledge Base article CTX126992.
Error details:\n Exception ‘%2’ of type ‘%3’. |
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Comment | Failed to apply Static PortICA settings to a VDA | |||||
Arguments | Position Name Type Comment | |||||
%1 | workerDnsName | string | VDA machine DNS name | |||
%2 | message | string | Exception message | |||
%3 | type | string | Exception type |
Id | 1061 | |||||
Name | CdsEventConfigGoodStaticPorticaSettings | |||||
Severity | Informational | |||||
Groups | PerWorkerSettings | |||||
Text | The Citrix Broker Service successfully applied settings on virtual machine ‘%1’. | |||||
Comment | Successfully applied static PortICA settings to a VDA machine. | |||||
Arguments | Position Name Type Comment | |||||
%1 | workerDnsName | string | VDA machine’s DNS name | |||
Id | 1063 |
Name | CdsEventConfigThrottleBadStaticPorticaSettings |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service failed to apply settings on several virtual machines.
To avoid unnecessary event logging, the service is suppressing related messages (event ID 1060) until the problem is resolved. |
Comment | When event 1060 has been logged repeatedly for multiple VDAs within a defined period of time. |
Arguments |
Id | 1064 |
Name | CdsEventConfigRemoveThrottleBadStaticPorticaSettings |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service successfully applied settings on virtual machines registered with this server, It is no longer suppressing related messages (event ID 1060). |
Comment | When no event 1060 has been detected within a defined period of time. |
Arguments |
Id | 1065 | |||||
Name | CdsEventConfigBadStaticPorticaSettingsGeneration | |||||
Severity | Error | |||||
Groups | PerWorkerSettings, WorkerStaticSettings | |||||
Text | The Citrix Broker Service failed to determine the base settings needed for the Virtual Desktop Agent of machine ‘%1’.
Please restart this machine and if this problem persists, see Citrix Knowledge Base article CTX126990.
Error details:\n Exception ‘%2’ of type ‘%3’. |
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Comment | Failed to generate static settings that will be used as the basis for all settings sent to VDAs. | |||||
Arguments | Position Name Type Comment | |||||
%1 | machineName | string | machine name | |||
%2 | message | string | Exception message | |||
%3 | type | Type | Exception type |
Id | 1066 | ||
Name | CdsEventConfigGoodStaticPorticaSettingsGeneration | ||
Severity | Informational | ||
Groups | PerWorkerSettings | ||
Text | The Citrix Broker Service successfully determined the base settings needed for the Virtual Desktop Agent of machine ‘%1’. | ||
Comment | Base settings (i.e. those before policy has been applied) for all VDAs have been determined. | ||
Arguments | Position Name Type Comment | ||
%1 machineName string machine name |
Id | 1100 | |||||
Name | CdsEventLaunchGenericFailure | |||||
Severity | Warning | |||||
Groups | LaunchOperation | |||||
Text | The Citrix Broker Service failed to broker a connection for user ‘%1’ to resource ‘%2’.
If this problem persists, see Citrix Knowledge Base article CTX126991. |
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Comment | When the Session fails to launch for generic reason (no specific reason identified) | |||||
Arguments | Position Name Type Comment | |||||
%1 | user | string | User name | |||
%2 | resource | string | Resource name (as published to user) |
Id | 1101 | |||||
Name | CdsEventLaunchNoVdaAvailable | |||||
Severity | Warning | |||||
Groups | LaunchOperation | |||||
Text | The Citrix Broker Service failed to broker a connection for user ‘%1’ to resource ‘%2’. The Citrix Broker Service
cannot find any available virtual machines.
Please add more virtual machines to the site. If the problem is due to existing virtual machines not becoming available, see Citrix Knowledge Base article CTX126992. |
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Comment | No available VDA for resource | |||||
Arguments | Position Name Type Comment | |||||
%1 | user | string | User name | |||
%2 | resource | string | Resource name (as published to user) |
Id | 1102 | |||||
Name | CdsEventLaunchConnectionRefused | |||||
Severity | Warning | |||||
Groups | LaunchOperation | |||||
Text | The Citrix Broker Service failed to broker a connection for user ‘%1’ to resource ‘%2’. The virtual machine ‘%3’ rejected a request to prepare itself for a connection.
This problem usually indicates that the virtual machine is engaged in an activity such as restarting, entering a suspended state, or processing a recent disconnection or logoff.
If this problem persists, please restart the virtual machine. |
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Comment | The VDA refused to prepare itself for connection. | |||||
Arguments | Position Name Type Comment | |||||
%1 | user | string | User name | |||
%2 | resource | string | Resource name (as published to user) | |||
%3 | vdaName | string | VDA DNS name |
Id | 1103 | |||||
Name | CdsEventLaunchActiveSessionAlready | |||||
Severity | Warning | |||||
Groups | LaunchOperation | |||||
Text | The Citrix Broker Service failed to broker a connection for user ‘%1’ to resource ‘%2’. A connection for that user
already exists and the system is configured to not allow automatic switching of the connection.
If users need to be able to switch active connections by re- requesting the resource, use registry entries to enable this feature. See Citrix Knowledge Base article CTX126704. |
|||||
Comment | There is already an active session for the given user in the group. | |||||
Arguments | Position Name Type Comment | |||||
%1 | user | string | User name | |||
%2 | resource | string | Resource name (as published to user) |
Id | 1104 | |||||
Name | CdsEventLaunchGenericFailureReconnect | |||||
Severity | Warning | |||||
Groups | LaunchOperation | |||||
Text | The Citrix Broker Service failed to broker a connection for user ‘%1’ to resource ‘%2’. The user requested a reconnection to a previously disconnected existing session.
If the problem persists, please restart the virtual machine, but note that unsaved data may be lost. |
|||||
Comment | Failed to reconnect session for the user in the group. | |||||
Arguments | Position Name Type Comment | |||||
%1 | user | string | User name | |||
%2 | resource | string | Resource name (as published to user) |
Id | 1105 | |||||
Name | CdsEventLaunchInMaintMode | |||||
Severity | Warning | |||||
Groups | LaunchOperation | |||||
Text | The Citrix Broker Service failed to broker a connection for user ‘%1’ to resource ‘%2’. The resource is in maintenance mode.
Please disable maintenance mode, terminate unwanted user sessions on that machine, or remove unwanted permanent assignments for the user. |
|||||
Comment | Attempted connection to a VDA and maintenance mode is enabled for that resource. | |||||
Arguments | Position Name Type Comment | |||||
%1 | user | string | User name | |||
%2 | resource | string | Resource name (as published to user) |
Id | 1106 | |||
Name | CdsEventLaunchProtocolDisallowed | |||
Severity | Warning | |||
Groups | LaunchOperation | |||
Text | The Citrix Broker Service failed to broker a connection for user ‘%1’ to resource ‘%2’. The required protocol ‘%3’ is not configured for this resource or the resource might not advertise this protocol. | |||
Comment | Protocol (e.g. RDP) may not be configured on the resource, or resource may not support this protocol. | |||
Arguments | Position Name Type Comment | |||
%1 | user string User name | |||
%2 | resource string Resource name (as published to
user) |
|||
%3 | protocol string The protocol ID that was not
supported by the resource |
Id | 1107 | |||||
Name | CdsEventLaunchFailedDisabledResource | |||||
Severity | Warning | |||||
Groups | LaunchOperation | |||||
Text | The Citrix Broker Service failed to broker a connection for user ‘%1’ to resource ‘%2’ because the resource is disabled. | |||||
Comment | Attempt to launch a disabled app/desktop | |||||
Arguments | Position Name Type Comment | |||||
%1 | user | string | User name | |||
%2 | resource | string | Resource name (as published to user) |
Id | 1108 | |||||
Name | CdsEventLaunchOverloadedWorker | |||||
Severity | Warning | |||||
Groups | LaunchOperation | |||||
Text | The Citrix Broker Service failed to broker a connection for user ‘%1’ to resource ‘%2’. The virtual machine ‘%3’ cannot accept additional sessions. | |||||
Comment | SessionLimitReached error in launching desktop | |||||
Arguments | Position Name Type Comment | |||||
%1 | user | string | User name | |||
%2 | resource | string | Resource name (as published to user) | |||
%3 | vdaName | string | VDA DNS name |
Id | 1109 | |||||
Name | CdsEventLaunchResourceUnavailable | |||||
Severity | Warning | |||||
Groups | LaunchOperation | |||||
Text | The Citrix Broker Service failed to broker a connection for user ‘%1’ to resource ‘%2’. The resource is currently unavailable and might be disabled. Access to the resource might have been removed after the user logged on to Web Interface. | |||||
Comment | No resource found for the given browsername/user | |||||
Arguments | Position Name Type Comment | |||||
%1 | user | string | User name | |||
%2 | resource | string | Resource name (as published to user) |
Id | 1110 |
Name | CdsEventLaunchThrottle |
Severity | Warning |
Groups | |
Text | To avoid excessive event logging, the service is temporarily suppressing related messages (event IDs 1100-1109). |
Comment | Throttling of launch failure messages. |
Arguments |
Id | 1111 |
Name | CdsEventLaunchThrottleCancel |
Severity | Informational |
Groups | |
Text | The service is no longer suppressing related messages (event IDs 1100-1109). |
Comment | Cancel throttling |
Arguments |
Id | 1150 | ||
Name | CdsEventLicensingLicenseServerUp | ||
Severity | Informational | ||
Groups | Licensing | ||
Text | The Citrix Broker Service successfully contacted the license server ‘%1’. | ||
Comment | Successful contact with the license server | ||
Arguments | Position Name Type Comment | ||
%1 licenseServer string License server name |
Id | 1151 | ||
Name | CdsEventLicensingLicenseServerDown | ||
Severity | Error | ||
Groups | Licensing | ||
Text | The Citrix Broker Service cannot contact the license server ‘%1’.
Please ensure that the license server is functioning correctly and that the details identifying the license server are correct in the XenDesktop configuration. |
||
Comment | Unable to contact the license server. | ||
Arguments | Position Name Type Comment | ||
%1 licenseServer string License server name |
Id | 1152 | ||
Name | CdsEventLicensingLicensesNotInstalled | ||
Severity | Error | ||
Groups | LicensingInstalled | ||
Text | This XenDesktop site does not have the required licenses present on the license server ‘%1’.
Please use the License Administration Console to add the relevant licenses to the license server. |
||
Comment | Required licenses not present (there may be some, just not the right ones). | ||
Arguments | Position Name Type Comment | ||
%1 licenseServer string License server name |
Id | 1153 | ||
Name | CdsEventLicensingLicenseExpirationWarning | ||
Severity | Warning | ||
Groups | LicensingExpiry | ||
Text | This XenDesktop site’s license expired.
The Citrix Broker service will request a new license from the license server ‘%1’. |
||
Comment | License expiry. | ||
Arguments | Position Name Type Comment | ||
%1 licenseServer string License server name |
Id | 1154 | |||||
Name | CdsEventLicensingInLicenseGracePeriod | |||||
Severity | Warning | |||||
Groups | LicensingGracePeriod | |||||
Text | This controller has entered the licensing grace period.
You have %1 hour(s) remaining before this controller stops providing desktop sessions. |
|||||
Comment | Grace period entered. | |||||
Arguments | Position Name Type Comment | |||||
%1 | hoursLeft | uint | Grace period remaining (in hours) | |||
Id | 1155 |
Name | CdsEventLicensingLicenseGracePeriodExpired |
Severity | Error |
Groups | LicensingGracePeriod |
Text | The Citrix Broker Service will now stop providing desktop sessions. This controller is no longer in or could not enter a licensing grace period.
Please ensure that the license server is functioning and, if necessary, use the License Administration Console to add the relevant licenses to the license server. |
Comment | Grace period expired. |
Arguments |
Id | 1156 | ||
Name | CdsEventLicensingLicenseGracePeriodExit | ||
Severity | Informational | ||
Groups | LicensingGracePeriod | ||
Text | The Citrix Broker Service is successfully communicating with the license server ‘%1’. This controller is no longer in the licensing grace period. | ||
Comment | Successful communication, License acquired | ||
Arguments | Position Name Type Comment | ||
%1 licenseServer string License server name |
Id | 1157 | ||
Name | CdsEventLicensingLicenseServerIncompatible | ||
Severity | Error | ||
Groups | LicensingCompatibility | ||
Text | The version of the license server running on ‘%1’ is older than the version of the Citrix Broker Service.
Please upgrade your license server or specify a license server location with the correct version in your XenDesktop configuration. |
||
Comment | Old license server version. | ||
Arguments | Position Name Type Comment | ||
%1 licenseServer string License server name |
Id | 1158 |
Name | CdsEventLicensingOverDraftWarning |
Severity | Warning |
Groups | LicensingOverdraft |
Text | The Citrix Broker Service detected that you have exceeded the number of licenses available for this site on the license server for this edition. The license server granted you an overdraft license. |
Comment | Overdraft license issued. |
Arguments |
Id | 1159 | |||||
Name | CdsEventLicensingMaxLicenseCountExceeded | |||||
Severity | Error | |||||
Groups | LicensingCount | |||||
Text | The Citrix Broker Service denied a desktop connection because the maximum number of installed licenses for this site has been exceeded.
There are %3 licenses installed for edition ‘%1’ but the maximum allowed number of licenses for this edition is %2.
Please remove the relevant licenses from the license server to comply with the license limit. |
|||||
Comment | Maximum License Count Exceeded. Only meaningful for products (like SMB) that have a maximum allowed number of licenses. | |||||
Arguments | Position Name Type Comment | |||||
%1 | feature | string | Feature Name. | |||
%2 |
maxLicenseCount |
uint |
Maximum Available Licenses for Product Edition that allows
%1. |
|||
%3 | actualLicenseCount | uint | number of available licenses for %1 |
Id | 1160 | |||||
Name | CdsEventLicenseMonitoringFailed | |||||
Severity | Warning | |||||
Groups | LicensingError | |||||
Text | The Citrix Broker service encountered an internal error while managing licenses.
Please ensure that the license server is functioning correctly and that the details identifying the license server are correct in the XenDesktop configuration. Restarting the Citrix Broker service may also resolve the problem.
If this problem persists, reinstall the Citrix XenDesktop Controller. See Citrix Knowledge Base article CTX126990.
Details:\n License Server Address: ‘%1’\n License Server Port: ‘%2’\n XenDesktop Edition: ‘%3’\n XenApp Edition: ‘%4’\n Exception: ‘%5’ |
|||||
Comment | License monitoring failed. | |||||
Arguments | Position Name Type Comment | |||||
%1 | licenseServerAddress | string | License server address | |||
%2 | licenseServerPort | int | License server port | |||
%3 |
xenDesktopEdition |
string |
Edition for XenDesktop (e.g. ‘PLT’) | |||
%4 |
xenAppEdition |
string |
Edition for XenApp (e.g. ‘PLT’) | |||
%5 | exception | string | Exception. |
Id | 1161 | |||||
Name | CdsEventLicenseInitFailed | |||||
Severity | Error | |||||
Groups | LicensingError | |||||
Text | Error initializing licensing. Please check license server connectivity.
Details:\n License Server Address: ‘%1’\n License Server Port: ‘%2’\n XenDesktop Edition: ‘%3’\n XenApp Edition: ‘%4’\n Licensing Result Code: ‘%5’\n Exception: ‘%6’ |
|||||
Comment | Failed to init licensing | |||||
Arguments | Position | Name | Type | Comment | ||
%1 | licenseServer Address string | License server address | ||||
%2 | licenseServer
Port int |
License server port | ||||
%3 | XenDeskto Edition | p string | Edition for XenDesktop (e.g. ‘PLT’) | |||
%4 | xenAppEdit n | io string | Edition for XenApp (e.g. ‘PLT’) | |||
%5 |
licenseErro |
r string |
Stringified license error enum value from LicenseWrapperException | |||
%6 | exception | string | Exception |
Id | 1162 | |||||
Name | CdsEventLicenseStopFailed | |||||
Severity | Error | |||||
Groups | LicensingError | |||||
Text | Error stopping licensing. Please check license server connectivity.
Details:\n License Server Address: ‘%1’\n License Server Port: ‘%2’\n Licensing Result Code: ‘%3’\n Exception: ‘%4’ |
|||||
Comment | Failed to shut down licensing | |||||
Arguments | Position | Name | Type | Comment | ||
%1 | licenseServerA | ddress string | License server address | |||
%2 | licenseServerP | ort int | License server port | |||
%3 |
licenseError |
string |
Stringified license error enum value from LicenseWrapperExce |
ption |
||
%4 | exception | string | Exception |
Id | 1163 | |||||
Name | CdsEventLicenseNoneCheckedOut | |||||
Severity | Warning | |||||
Groups | LicensingCheckout | |||||
Text | No connection license available. To resolve, free licenses by closing sessions that are not needed, or add more licenses.
Details:\n License Server Address: ‘%1’\n License Server Port: ‘%2’\n Desktop ID: ‘%3’\n User: ‘%4’\n Client ID: ‘%5’\n Desktop Kind: ‘%6’ |
|||||
Comment | No connection license was available. | |||||
Arguments | Position Name Type Comment | |||||
%1 | licenseServerAddress | string | License server address | |||
%2 | licenseServerPort | int | License server port | |||
%3 | desktopId | string | Desktop ID | |||
%4 | user | string | User | |||
%5 | clientId | string | Client ID | |||
%6 | desktopKind | string | Desktop Kind |
Id | 1164 | |||||
Name | CdsEventLicenseCheckoutError | |||||
Severity | Error | |||||
Groups | LicensingError | |||||
Text | Error checking out a connection license. Please check license server connectivity.
Details:\n License Server Address: ‘%1’\n License Server Port: ‘%2’\n Desktop ID: ‘%3’\n User: ‘%4’\n Client ID: ‘%5’\n Desktop Kind: ‘%6’\n Licensing Result Code: ‘%7’\n Exception: ‘%8’ |
|||||
Comment | Error when checking out a connection license | |||||
Arguments | Position | Name | Type | Comment | ||
%1 | licenseServerA | ddress string | License server address | |||
%2 | licenseServerP | ort int | License server port | |||
%3 | desktopId | string | Desktop ID | |||
%4 | user | string | User | |||
%5 | clientId | string | Client ID | |||
%6 | desktopKind | string | Desktop Kind | |||
%7 |
licenseError |
string |
Stringified license error enum value from LicenseWrapper Exception | |||
%8 | exception | string | Exception |
Id | 1165 | |||||
Name | CdsEventLicenseCheckinError | |||||
Severity | Error | |||||
Groups | LicensingError | |||||
Text | Error checking in a connection license. Please check license server Connectivity.
Details:\n License Server Address: ‘%1’\n License Server Port: ‘%2’\n Desktop ID: ‘%3’\n User: ‘%4’\n Client ID: ‘%5’\n Desktop Kind: ‘%6’\n Licensing Result Code: ‘%7’\n Exception: ‘%8’ |
|||||
Comment | Error when checking in a connection license | |||||
Arguments | Position | Name | Type | Comment | ||
%1 | licenseServerA | ddress string | License server address | |||
%2 | licenseServerP | ort int | License server port | |||
%3 | desktopId | string | Desktop ID | |||
%4 | user | string | User | |||
%5 | clientId | string | Client ID | |||
%6 | desktopKind | string | Desktop Kind | |||
%7 |
licenseError |
string |
Stringified license error enum value from LicenseWrapper Exception | |||
%8 | exception | string | Exception |
Id | 1166 | |||||
Name | CdsEventLicenseQueryError | |||||
Severity | Error | |||||
Groups | LicensingError | |||||
Text | Error checking license availability. Please check license server connectivity.
Details:\n License Server Address: ‘%1’\n License Server Port: ‘%2’\n Product: ‘%3’\n Licensing Result Code: ‘%4’\n Exception: ‘%5’ |
|||||
Comment | QueryLicenseAvailable returned false | |||||
Arguments | Position | Name | Type | Comment | ||
%1 | licenseServerA | ddress string | License server address | |||
%2 | licenseServerP | ort int | License server port | |||
%3 | productName | string | Product (“XenApp” or “XenDesktop”) | |||
%4 |
licenseError |
string |
Stringified license error enum value from LicenseWrapper Exception | |||
%5 | exception | string | Exception. |
Id | 1167 | |||||
Name | CdsEventLicenseStartFailed | |||||
Severity | Error | |||||
Groups | LicensingError | |||||
Text | Failed to start licensing. Please check license server connectivity.
Details:\n License Server Address: ‘%1’\n License Server Port: ‘%2’\n XenDesktop Edition: ‘%3’\n XenApp Edition: ‘%4’\n Licensing Result Code: ‘%5’\n Exception: ‘%6’ |
|||||
Comment | Failed to start licensing or restart it after config changes. | |||||
Arguments | Position | Name | Type | Comment | ||
%1 | licenseServerA | ddress string | License server address | |||
%2 | licenseServerP | ort int | License server port | |||
%3 |
xenDesktopEdi |
tion string |
Edition for XenDesktop (e.g. ‘PLT’) | |||
%4 | xenAppEdition | string | Edition for XenApp (e.g. ‘PLT’) | |||
%5 |
licenseError |
string |
Stringified license error enum value from LicenseWrapper Exception | |||
%6 | exception | string | Exception. |
Id | 1168 | |||||
Name | CdsEventLicenseApChangedError | |||||
Severity | Error | |||||
Groups | LicensingError | |||||
Text | Error reading licensing user notification settings. Please check license server connectivity.
Details:\n License Server Address: ‘%1’\n License Server Port: ‘%2’\n Licensing Result Code: ‘%3’\n Exception: ‘%4’ |
|||||
Comment | Failed to read in settings after annoyance profile data changed event. | |||||
Arguments | Position | Name | Type | Comment | ||
%1 | licenseServerA | ddress string | License server address | |||
%2 | licenseServerP | ort int | License server port | |||
%3 |
licenseError |
string |
Stringified license error enum value from LicenseWrapper Exception | |||
%4 | exception | string | Exception. |
Id | 1169 |
Name | CdsEventLicenseInOobg |
Severity | Informational |
Groups | LicensingOOBGracePeriod |
Text | The controller is in the out-of-box grace period. |
Comment | Out of box grace period changed (in) |
Arguments |
Id | 1170 |
Name | CdsEventLicenseOutOobg |
Severity | Warning |
Groups | LicensingOOBGracePeriod |
Text | The controller is no longer in the out-of-box grace period. |
Comment | Out of box grace period changed (out) |
Arguments |
Id | 1171 |
Name | CdsEventLicenseServerNotSpecified |
Severity | Error |
Groups | LicensingStartup |
Text | No license server has been specified. The Citrix Broker Service cannot provide desktops and applications to users until a valid license server is specified.
You can specify a license server in Desktop Studio or with the Citrix Broker SDK cmdlet Set-BrokerSite. |
Comment | License Server not specified |
Arguments |
Id | 1172 | |||||
Name | CdsEventLicenseServerProbeError | |||||
Severity | Error | |||||
Groups | LicensingError | |||||
Text | Error checking license server suitability. The Citrix broker service received an unexpected response when checking if a machine is suitable for use as a license server.
Check that the machine can be contacted from the controller and that any firewall on the machine allows connections from the controller.
If a license server is installed on the machine check that it is configured and operating correctly.
Details:\n Computer address: ‘%1’\n Port: ‘%2’\n Response: ‘%3’\n Exception: ‘%4’ |
|||||
Comment | TestBrokerLicenseServer returned an unexpected error | |||||
Arguments | Position | Name | Type | Comment | ||
%1 | licenseServerA | ddress string | Machine address | |||
%2 | licenseServerP | ort int | Port number | |||
%3 |
licenseError |
string |
Stringified license error enum value from LicenseWrapperVd Exception | |||
%4 | exception | string | Exception. |
Id | 1200 |
Name | CdsEventDatabaseConnectivityRestored |
Severity | Informational |
Groups | DatabaseConnectivity |
Text |
The connection between the Citrix Broker Service and the database has been restored. |
Comment | Database connectivity restored. |
Arguments |
Id | 1201 | ||
Name | CdsEventDatabaseConnectivityLost | ||
Severity | Warning | ||
Groups | DatabaseConnectivity | ||
Text | The connection between the Citrix Broker Service and the database has been lost.
Error details:\n Exception ‘%1’ of type ‘%2’.
Ensure that the database is correctly configured and accessible. |
||
Comment | Unable to contact the license server. | ||
Arguments | Position Name Type Comment | ||
%1 message string Exception message | |||
%2 type string Exception type |
Id | 1202 |
Name | CdsEventNoDatabaseConnectivity |
Severity | Warning |
Groups | DatabaseConnectivity |
Text | The Citrix Broker Service has no connection to the database. Ensure that the database is correctly configured and accessible. |
Comment | No database connectivity. |
Arguments |
Id | 2000 | ||
Name | CdsEventXmsCannotStartException | ||
Severity | Error | ||
Groups | |||
Text | The Citrix Broker Service failed to start XML services.
If this problem persists, reinstall the Citrix XenDesktop Controller. See Citrix Knowledge Base article CTX126990.
Error details:\n Exception ‘%1’ of type ‘%2’. |
||
Comment | When the XML Services multiplexer fails to start | ||
Arguments | Position Name Type Comment | ||
%1 message string exception message | |||
%2 type Type exception type |
Id | 2001 | |||||
Name | CdsEventXmsStartupException | |||||
Severity | Warning | |||||
Groups | ServiceStatus | |||||
Text | The Citrix Broker Service failed to initialize XML services. The services will attempt to initialize again in approximately %1 minute(s).
Error details:\n Exception ‘%2’ of type ‘%3’. |
|||||
Comment | When the XML Multiplexer encounters an exception on start up | |||||
Arguments | Position Name Type Comment | |||||
%1 | retryMinutes | int | time until the next initiation retry | |||
%2 | message | string | exception message | |||
%3 | type | Type | exception type |
Id | 2002 |
Name | CdsEventXmsThrottleStartupException |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service failed to initialize XML services again.
A previously detected problem still exists. To avoid excessive event logging, the service is suppressing related messages (event ID 2001) until the problem is resolved. Initialization attempts will continue.
Error details:\n Exception ‘%1’ of type ‘%2’. |
Comment | About to suppress message 2001 for the first time |
Arguments |
Id | 2003 |
Name | CdsEventXmsStartupSuccess |
Severity | Informational |
Groups | ServiceStatus |
Text | The Citrix Broker Service successfully started XML services. |
Comment | When the XML Services multiplexer starts OK. |
Arguments |
Id | 2004 | |||||
Name | CdsEventXmsServiceStartFail | |||||
Severity | Warning | |||||
Groups | ServiceStatus | |||||
Text | The Citrix Broker Service encountered a problem while attempting to configure and start one or more of the XML HTTP services.
If this problem persists, reinstall the Citrix XenDesktop Controller.
Error details:\n Service: %1 Exception ‘%2’ of type ‘%3’. |
|||||
Comment | When the XML Multiplexer encounters an exception starting HTTP services | |||||
Arguments | Position Name Type Comment | |||||
%1 | service | string | The service that failed | |||
%2 | message | string | exception message | |||
%3 | type | Type | exception type |
Id | 2007 |
Name | CdsEventXmsServicesStopping |
Severity | Informational |
Groups | ServiceStatus |
Text | The Citrix Broker Service is stopping XML HTTP services. |
Comment | When the XML Services multiplexer commences stopping all the XML services. |
Arguments |
Id | 2008 |
Name | CdsEventXmsServicesStopped |
Severity | Informational |
Groups | ServiceStatus |
Text | The Citrix Broker Service successfully stopped XML HTTP services. |
Comment | When the XML Services multiplexer has successfully finished stopping all the XML services. |
Arguments |
Id | 2009 | |||||
Name | CdsEventXmsUnrecognisedService | |||||
Severity | Warning | |||||
Groups | HandleTransaction | |||||
Text | The Citrix Broker Service received an unrecognized request for a transaction on an XML service.
An incompatible client might be trying to access the XML service. Verify the compatibility of clients accessing the service.
Error details:\n Service URL: %1 |
|||||
Comment | When the XML Multiplexer receives a request it does not recognise | |||||
Arguments | Position Name Type Comment | |||||
%1 | url | string | The URL of the failing service request | |||
Id | 2010 | |||||
Name | CdsEventXmsServiceListenerStartFail | |||||
Severity | Warning | |||||
Groups | ListenerStart | |||||
Text | The Citrix Broker Service encountered a problem while an XML service attempted to listen for http(s) requests. The Windows HTTP configuration might be incomplete or incorrect.
If this problem persists, reinstall the Citrix XenDesktop Controller.
Error details:\n Exception ‘%1’ of type ‘%2’. |
|||||
Comment | When the XML Multiplexer encounters an exception initializing or starting the HttpListener. | |||||
Arguments | Position Name Type Comment | |||||
%1 | message | string | exception message | |||
%2 | type | Type | exception type |
Id | 2011 | |||||
Name | CdsEventXmsBadContentType | |||||
Severity | Warning | |||||
Groups | HandleTransaction | |||||
Text | The Citrix Broker Service received an XML request with an unexpected content type on an XML service.
An incompatible client might be trying to access the XML service. Verify the compatibility of clients accessing the service.
Error details:\n Content Type: ‘%1’ |
|||||
Comment | When the XML Multiplexer receives a bad XML content type | |||||
Arguments | Position Name Type Comment | |||||
%1 | contentType | string | The content type received in the message | |||
Id | 2012 | |||||
Name | CdsEventXmsReplyFailed | |||||
Severity | Warning | |||||
Groups | HttpProcessingException | |||||
Text | The Citrix Broker Service was unable to send a response to the XML client.
Details:\n Request URL: ‘%1’\n Error Code: ‘%2’\n Error Message: ‘%3’\n Exception Type: ‘%4’\n Exception Call Stack: ‘%5’ |
|||||
Comment | When XML service fails to send a response to the client | |||||
Arguments | Position Name Type Comment | |||||
%1 | url | string | URL which the client connected to | |||
%2 | winError | int | Win32 error number | |||
%3 |
winErrorMessage |
string |
Message text corresponding to error number | |||
%4 | type | Type | The type of exception | |||
%5 | stackTrace | string | The call stack of the exception |
Id | 2013 | |||||
Name | CdsEventXmsUnexpectedException | |||||
Severity | Error | |||||
Groups | HttpProcessingException | |||||
Text | An unexpected exception occurred while the Citrix Broker Service processed an HTTP request.
Error details:\n Request URL: ‘%1’\n Exception Type: ‘%2’\n Exception Call Stack: ‘%3’ |
|||||
Comment | When the XML Multiplexer encounters an unexpected exception while processing an HTTP request. | |||||
Arguments | Position Name Type Comment | |||||
%1 | url | string | URL which the client connected to | |||
%2 | type | Type | The type of exception | |||
%3 | stackTrace | string | The call stack of the exception |
Id | 2014 | |||||
Name | CdsEventXmsPortInUse | |||||
Severity | Error | |||||
Groups | ListenerStart | |||||
Text | One of the XML ports is in use by another process. The Citrix Broker Service is unable to listen for XML requests. To change the ports used by the Citrix Broker Service, run the following command on the appropriate controller:
BrokerService.exe -WIPORT -WISSLPORT To identify processes listening on all ports run ‘netstat -ab’. Current XML port configuration: HTTP Port=%1 (Enabled=%2) HTTPS Port=%3 (Enabled=%4) |
|||||
Comment | When the XML service is unable to listen on its configured URIs. | |||||
Arguments | Position Name Type Comment | |||||
%1 | httpPort | int | Configured HTTP port | |||
%2 | httpPortEnabled | bool | Enabled state of HTTP port | |||
%3 | httpsPort | int | Configured HTTPS port | |||
%4 | httpsPortEnabled | bool | Enabled state of HTTPS port |
Id | 2100 | |||||
Name | CdsEventXmsCredentialValidateFail | |||||
Severity | Warning | |||||
Groups | CredentialValidate | |||||
Text | The Citrix Broker Service failed to validate a user’s credentials on an XML service.
Verify the trust relationships between your domains. Error details:\n User: ‘%1’\n Error: ‘%2’\n Message: ‘%3’\n Stack Trace: ‘%4’ |
|||||
Comment | When the credentials provided to WPBNR fail validation | |||||
Arguments | Position Name Type Comment | |||||
%1 | user | string | The user identity that failed | |||
%2 | error | string | Failure error indication | |||
%3 | message | string | Error message | |||
%4 | stackTrace | string | Stack trace |
Id | 2101 |
Name | CdsEventXmsThrottleCredentialValidateFail |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service failed to validate a user’s credentials on an XML service again.
A previously detected problem still exists. To avoid excessive event logging, the service is suppressing related messages (event ID 2100) until the problem is resolved. Initialization attempts will continue. |
Comment | About to suppress message 2100 for the first time |
Arguments |
Id | 2102 |
Name | CdsEventXmsRemoveThrottleCredentialValidateFail |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service successfully validated user credentials. It is no longer suppressing the related messages (event ID 2100). |
Comment | When no event 2100 has been detected within a defined period of time. |
Arguments |
Id | 2103 | |||
Name | CdsEventXmsTransactionException | |||
Severity | Warning | |||
Groups | UnexpectedTransactionException | |||
Text | An unexpected exception occurred while the Citrix Broker Service processed an XML transaction.
An incompatible client might be trying to access the XML service. Verify the compatibility of clients accessing the service. If this problem persists, reinstall the Citrix XenDesktop Controller.
Error details:\n Transaction: ‘%1’\n Exception Type: ‘%2’\n Exception Call Stack: ‘%3’ |
|||
Comment | When an unexpected exception is raised while processing an XML transaction. | |||
Arguments | Position Name Type Comment | |||
%1 |
The XML transaction being transaction string processed when the
exception occurred |
|||
%2 | type Type The type of exception | |||
%3 | stackTrace string The call stack of the
exception |
Id | 2104 |
Name | CdsEventXmsThrottleTransactionException |
Severity | Warning |
Groups | |
Text | An unexpected exception occurred again while the Citrix Broker Service processed an XML transaction.
A previously detected problem with the XML service still exists. To avoid excessive event logging, the service is temporarily suppressing related messages (event ID 2103). |
Comment | About to suppress message 2103 for the first time. |
Arguments |
Id | 2105 |
Name | CdsEventXmsRemoveThrottleTransactionException |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service has not recently encountered exceptions on the XML services. It is no longer suppressing related messages (event ID 2103). |
Comment | When no event 2103 has been detected within a defined period of time. |
Arguments |
Id | 3000 |
Name | CdsEventHostingReadyToContactHypervisors |
Severity | Informational |
Groups | ServiceStartup |
Text | The Citrix Broker Service is ready to contact hosts. |
Comment | Controller Ready to make connections to hypervisors. |
Arguments |
Id | 3001 | |||||
Name | CdsEventHostingStartupException | |||||
Severity | Warning | |||||
Groups | ServiceStartup | |||||
Text | The Citrix Broker Service hosting management component failed to initialize. The component will attempt to initialize again in approximately %1 minute(s).
Error details:\n Exception ‘%2’ of type ‘%3’. |
|||||
Comment | When the Hosting management Component encounters an exception on start up | |||||
Arguments | Position Name Type Comment | |||||
%1 |
estimateRetryInMinutes |
int |
time until the next initiation retry | |||
%2 | message | string | exception message | |||
%3 | type | Type | exception type |
Id | 3002 |
Name | CdsEventHostingThrottleStartupException |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service hosting management component failed to initialize again.
A previously detected problem still exists. To avoid excessive event logging, the service is suppressing related messages (event ID 3001) until the problem is resolved. Initialization attempts will continue.
Error details:\n Exception ‘%1’ of type ‘%2’. |
Comment | About to suppress message 3001 for the first time |
Arguments |
Id | 3003 | |||||
Name | CdsEventHostingDatabaseFail | |||||
Severity | Warning | |||||
Groups | ServiceStartup | |||||
Text | The Citrix Broker Service failed to connect to the XenDesktop database.
Please check that the XenDesktop database is configured correctly.
Error details:\n Exception ‘%1’ of type ‘%2’. |
|||||
Comment | Failed to connect to the broker database | |||||
Arguments | Position Name Type Comment | |||||
%1 | message | string | Exception message | |||
%2 | type | Type | Exception type |
Id | 3004 |
Name | CdsEventHostingGoodDatabase |
Severity | Informational |
Groups | ServiceStartup |
Text | The Citrix Broker Service successfully connected to the XenDesktop database. |
Comment | Successful connection to the broker database. |
Arguments |
Id | 3010 |
Name | CdsEventHostingRemoveThrottlePowerAction |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service successfully performed power actions. It is no longer suppressing related messages (event ID 3012). |
Comment | When no event 3012 has been detected within a defined period of time. |
Arguments |
Id | 3011 |
Name | CdsEventHostingThrottlePowerAction |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service detected that several virtual machine power actions failed.
To avoid excess logging, the service is suppressing related messages (event ID 3012) until the problem is resolved. |
Comment | When event 3012 has been logged repeatedly for multiple VDAs within a defined period of time |
Arguments |
Id | 3012 | |||||
Name | CdsEventHostingFailedPowerAction | |||||
Severity | Warning | |||||
Groups | PowerActionFail | |||||
Text | The Citrix Broker Service detected that power action ‘%1’ on virtual machine ‘%2’ failed.
This problem is most likely due to a host issue. Check that the configuration of the virtual machine on the host does not prohibit the requested power action. Verify that there are no storage problems on the host. Check that the host connection information is correct.
Error details:\n Exception ‘%3’ of type ‘%4’. |
|||||
Comment | Power action failed | |||||
Arguments | Position Name Type Comment | |||||
%1 | action | string | Power action type | |||
%2 | machineName | string | Managed machine name | |||
%3 | message | string | Exception message | |||
%4 | type | Type | Exception type |
Id | 3013 | |||||
Name | CdsEventHostingSuccessPowerAction | |||||
Severity | Informational | |||||
Groups | PowerActions | |||||
Text | The Citrix Broker Service successfully performed power action ‘%1’ on virtual machine ‘%2’. | |||||
Comment | When a power action successfully completes. | |||||
Arguments | Position Name Type Comment | |||||
%1 | action | string | Power action type | |||
%2 | machineName | string | Managed machine name |
Id | 3014 | |||||
Name | CdsEventHostingCancelPowerAction | |||||
Severity | Informational | |||||
Groups | PowerActions | |||||
Text | The Citrix Broker Service cancelled power action ‘%1’ on virtual machine ‘%2’, because the controller used to communicate with the host was stopped or the preferred controller setting changed. | |||||
Comment | When a power action is cancelled at site service lease acquire time. | |||||
Arguments | Position Name Type Comment | |||||
%1 | action | string | Power action type | |||
%2 | machineName | string | Managed machine name |
Id | 3015 | |||||
Name | CdsEventHostingTimedOutRegisterPowerAction | |||||
Severity | Informational | |||||
Groups | PowerActionFail | |||||
Text | The Citrix Broker Service marked a power action as failed because virtual machine ‘%1’ failed to register with the site after being started, restarted, or resumed. | |||||
Comment | When a power action is failed due to registration timeout. | |||||
Arguments | Position Name Type Comment | |||||
%1 | machineName | string | Managed machine name | |||
Id | 3020 |
Name | CdsEventHostingRemoveThrottlePowerPolicy |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service successfully performed power policy actions. It is no longer suppressing related messages (event ID 3022 and 3023). |
Comment | When no event 3022 or 3023 has been detected within a defined period of time. |
Arguments |
Id | 3021 |
Name | CdsEventHostingThrottlePowerPolicy |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service detected that several virtual machine power policy actions failed.
To avoid excessive event logging, the service is suppressing related messages (event ID 3022 and 3023) until the problem is resolved. |
Comment | When event 3022 or 3023 has been logged repeatedly within a defined period of time |
Arguments |
Id | 3022 | |||||
Name | CdsEventHostingFailedPowerPolicy | |||||
Severity | Warning | |||||
Groups | PowerPolicy | |||||
Text | The Citrix Broker Service experienced an internal error while enforcing a power policy. The service failed in its interaction with the XenDesktop database and was unable to determine the policy actions needed.
There might be a configuration problem in the XenDesktop database. Check that the database schema is correct.
Error details:\n Exception ‘%1’ of type ‘%2’. |
|||||
Comment | Power policy failed (database?) | |||||
Arguments | Position Name Type Comment | |||||
%1 | message | string | Exception message | |||
%2 | type | Type | Exception type |
Id | 3023 | |||||
Name | CdsEventHostingFailedPowerPolicyBadTimezone | |||||
Severity | Warning | |||||
Groups | PowerPolicy | |||||
Text | The Citrix Broker Service failed to use the defined time zone for a desktop group for power policy evaluation.
Please validate that the time zones configured for all power policy settings are correct and that the time zone area of the registry is not corrupt.
Error details:\n Desktop group UID: %1\n Configured time zone: ‘%2’ |
|||||
Comment | Power policy time zone lookup failed | |||||
Arguments | Position Name Type Comment | |||||
%1 | desktopGroupUid | int | desktop group UID | |||
%2 | timeZone | string | time zone string |
Id | 3030 | |||||
Name | CdsEventHostingSuccessConnectToHc | |||||
Severity | Informational | |||||
Groups | HypervisorConnection | |||||
Text | The Citrix Broker Service successfully connected to the host ‘%1’. | |||||
Comment | ||||||
Arguments | Position Name Type Comment | |||||
%1 | connectionName | string | hypervisor connection name | |||
Id | 3031 | |||||
Name | CdsEventHostingFailedHcConnect | |||||
Severity | Warning | |||||
Groups | HypervisorConnection | |||||
Text | A problem occurred while updating a broker host connection (‘%1’) with information from the Citrix Host Service.
Verify that the Citrix Host Service is running and configured. Verify that the specified host is reachable with the URL and credentials specified in the host connection.
Error details:\n Exception ‘%2’ of type ‘%3’. |
|||||
Comment | HC connection attempt failed | |||||
Arguments | Position Name Type Comment | |||||
%1 | connectionName | string | hypervisor connection name | |||
%2 | message | string | Exception message | |||
%3 | type | Type | Exception type |
Id | 3032 | |||||
Name | CdsEventHostingFailedHcStatusPoll | |||||
Severity | Warning | |||||
Groups | HypervisorConnection | |||||
Text | A problem occurred while updating a broker host connection (‘%1’) with information from the Citrix Host Service.
Verify that the Citrix Host Service is running and configured. Verify that the specified host is reachable with the URL and credentials specified in the host connection.
Error details:\n Exception ‘%2’ of type ‘%3’. |
|||||
Comment | HC status polling failed | |||||
Arguments | Position Name Type Comment | |||||
%1 | connectionName | string | hypervisor connection name | |||
%2 | message | string | Exception message | |||
%3 | type | Type | Exception type |
Id | 3033 | |||||
Name | CdsEventHostingHcAuthenticationFailed | |||||
Severity | Warning | |||||
Groups | HypervisorConnection | |||||
Text | The Citrix Broker Service failed to connect to host ‘%1’ because of invalid credentials. Verify that the correct credentials for the host are specified in XenDesktop.
Error details:\n Exception ‘%2’ of type ‘%3’. |
|||||
Comment | HC connection authentication failed | |||||
Arguments | Position Name Type Comment | |||||
%1 | connectionName | string | hypervisor connection name | |||
%2 | message | string | Exception message | |||
%3 | type | Type | Exception type |
Id | 3040 |
Name | CdsEventHostingRemoveThrottleMachineStatus |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service successfully performed a database operation. It is no longer suppressing related messages (event ID 3042). |
Comment | When no event 3042 has been detected within a defined period of time. |
Arguments |
Id | 3041 |
Name | CdsEventHostingThrottleMachineStatus |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service detected that several database operations failed.
To avoid excessive event logging, the service is suppressing related messages (event ID 3042) until the problem is resolved. |
Comment | When event 3042 has been logged repeatedly within a defined period of time |
Arguments |
Id | 3042 | |||||
Name | CdsEventHostingFailedHostedMachineUpdate | |||||
Severity | Warning | |||||
Groups | MachineStatus | |||||
Text | The Citrix Broker Service failed to handle an update from one or more managed machines. An internal problem occurred while performing an update in the XenDesktop database. This problem could be due to a database problem, an internal incompatibility with the Citrix Broker
Service, or a compatibility problem with the host.
Error details:\n Exception ‘%1’ of type ‘%2’. |
|||||
Comment | HC machine status update failed | |||||
Arguments | Position Name Type Comment | |||||
%1 | message | string | Exception message | |||
%2 | type | Type | Exception type |
Id | 3050 |
Name | CdsEventHostingRemoveThrottleMps |
Severity | Informational |
Groups | |
Text | The Citrix Broker Service successfully communicated with the Citrix Machine Identity Service. It is no longer suppressing related messages (event ID 3052, 3053 and 3054). |
Comment | When no event 3052, 3053 or 3054 has been detected within a defined period of time. |
Arguments |
Id | 3051 |
Name | CdsEventHostingThrottleMps |
Severity | Warning |
Groups | |
Text | The Citrix Broker Service detected that several attempts to communicate with the Citrix Machine Identity Service failed.
To avoid excessive event logging, the service is suppressing related messages (event ID 3052, 3053 and 3054) until the problem is resolved. |
Comment | When event 3052, 3053 or 3054 has been logged repeatedly within a defined period of time |
Arguments |
Id | 3052 | ||
Name | CdsEventHostingFailedMpsConnection | ||
Severity | Warning | ||
Groups | MachinePersonalityService | ||
Text | The Citrix Broker Service failed to communicate with the Citrix Machine Identity Service. Verify that the Citrix Machine Identity Service is running and is configured.
Error details:\n Exception ‘%1’ of type ‘%2’. |
||
Comment | Creation of MPS proxy failed | ||
Arguments | Position Name Type Comment | ||
%1 message string Exception message | |||
%2 type Type Exception type |
Id | 3053 | |||||
Name | CdsEventHostingFailedMpsResetVm | |||||
Severity | Warning | |||||
Groups | MachinePersonalityService | |||||
Text | The Citrix Broker Service successfully communicated with the Citrix Machine Identity Service, but the Citrix Machine Identity Service failed to reset the image for virtual machine ‘%1’ on host connection ‘%2’ to its default state. This problem could be due to a timing issue or an internal error.
Error details:\n Exception ‘%3’ of type ‘%4’. |
|||||
Comment | MPS ResetVM call returned an error. | |||||
Arguments | Position Name Type Comment | |||||
%1 | machineId | string | Machine Id | |||
%2 | connectionName | string | Hypervisor connection name | |||
%3 | message | string | Exception message | |||
%4 | type | Type | Exception type |
Id | 3054 | |||||
Name | CdsEventHostingFailedMpsResetVmException | |||||
Severity | Warning | |||||
Groups | MachinePersonalityService | |||||
Text | The Citrix Broker Service detected an unexpected exception when attempting to reset the disk image for virtual machine ‘%1’ on host connection ‘%2’ to its default state.
Check that the Citrix Machine Identity Service is running and is configured.
Error details:\n Exception ‘%3’ of type ‘%4’. |
|||||
Comment | MPS ResetVM call threw an exception. | |||||
Arguments | Position Name Type Comment | |||||
%1 | machineId | string | Machine Id | |||
%2 | connectionName | string | Hypervisor connection name | |||
%3 | message | string | Exception message | |||
%4 | type | Type | Exception type |
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